ICT CATEGORY

IT SUPPORT SERVICES

Mitobi Integrated Services IT support services cover the entire Nigeria to offer the best solution for organizations that need comprehensive IT Support for maintenance of their IT equipment. Companies that either don’t have the time, skill-set or simply just don’t want the burden of managing an IT person, department, or in some situations – an entire IT division look upon us for offering fanatic IT Support services

IT Support Services
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With a dedicated division for IT Support Services, a team of certified Customer Support Engineers and a dedicated IT Support Desk, we guarantee minimum down time.

Why Mitobi IT Support Services

  • Comprehensive infrastructure support for your users, desktops, servers and devices from certified IT professionals
  • Integration of your Cloud services and solutions
  • Unlimited remote help desk support
  • On-site support with fast issue resolution
  • Round the clock IT support with response time of less than 4 hours
  • Managed Data Backup and Protection

  Benefits

  • Remote and On-site Support
  • 24/7 Health Check of Computers
  • 24/7 Server Monitoring
  • 24/7 Network Scan
  • Security Patch Management
  • Windows Update Services
  • Disk Health Monitoring
  • Application Usage Monitoring
  • System Auditing
  • Asset Tracking
  • Critical Alert Reporting
  • Disk Consumption Alerts & Reporting
  • Centrally Managed Multi-level Threat Protection
  • Full Network Security & Protection
  • Malicious Email & Spam Protection
  • Real-time Virus Detection & Removal
  • Always on Spyware Protection
  • Daily Full Scan
  • Daily Infection Clean
  • Monthly Systems Health Report
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